Answers before production begins.
What you receive, how we work and what is contracted separately.
Frequently asked questions
What does UGCIA Agencia produce?
Graphic and audiovisual content for brands and businesses: ready-to-use videos, designs, scripts and copy. The base monthly fee covers production and delivery.
What do the seven plans include?
Brand assessment, creative planning, scripts and marketing copy, AI-assisted audiovisual production, graphic design, review and organized digital delivery. Volumes depend on the plan selected.
How is the price confirmed?
Prices are monthly. Scope and additional charges are confirmed in the proposal; see the commercial terms.
How long are the videos and what format are they in?
Each original video and each original static design counts as one asset. Videos use digital editing and generation with authorized materials, graphics, animations and audio, depending on the format. Up to 30 seconds in Presencia, Emprende, Impulsa and Crece; up to 45 seconds in Pro, Growth and Scale. The plan includes content produced in Spanish for one brand, in a vertical 9:16 base format. Viewing this site in English does not include production in English.
How many revisions does my plan include?
One revision round in Presencia, Emprende and Impulsa; two in Crece, Pro, Growth and Scale. Corrections are limited to the approved brief. Scope changes and add-ons require a quote and prior approval. The exact version is reviewed before final delivery.
What is an adaptation?
An adaptation changes the aspect ratio, visual layout or presentation of an approved asset, without a new original concept or script. The base asset is counted only once. Carousels and complex designs require their own technical specifications; they are not assumed to be included as a static design. A carousel of up to 4 slides starts at S/ 100, subject to a prior quote.
Do the plans include publishing, social media or ads?
No. Scheduled publishing, social media administration, campaign management and media buying are separate services. Delivering copy does not include publishing it.
Do the plans include filming or human creators?
Not by default. On-site filming, human UGC models, photography and professional human voiceovers require a separate quote. An AI-generated virtual character is not the same as hiring a human creator.
When will I receive my content?
Delivery dates are agreed in writing in the proposal. You receive the final files organized by month and campaign through UGCIA or Google Drive, depending on the agreed channel. The retention period is also defined in the proposal.
How do payment and contracting work?
Monthly payment in advance for production during the contracted period. The written proposal confirms the scope, required materials, schedule, renewal, plan changes and cancellation. Preparing the brief does not trigger any charges or confirm a contract.
What usage rights do I receive?
The client provides authorized materials and information about their brand. Commercial use, image and voice permissions, and applicable licenses are documented according to the contracted content. Unlimited assignment of rights, exclusivity or rights relating to a real person are not presumed.
Are sales or results guaranteed?
Our commitment is to deliver the contracted assets to the agreed specifications. Sales, virality and advertising results are not guaranteed. Existing contracts retain their agreed scope; a plan change requires a specific agreement.
Is the brief sent automatically?
No. It is prepared in your browser for you to download or copy. You decide when to share it; completing the form does not process a payment, make a booking or confirm a service agreement.
Tell us what you need.
Prepare a brief or talk to the team before contracting services.